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Data Protection

Privacy Policy

Effective Date: January 1, 2026 • Last Updated: October 2026

Entity: Synapse Technology and Research Centre • GSTIN: 18DNKPA9552D1ZX
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1. Our Privacy Commitment

At Synapse Technology and Research Centre, protecting your organizational privacy and confidentiality is fundamental. This Privacy Policy explains our practices regarding information collected through our website (synapsetechnology.in), project consultations, and our software deployment models.

2. Data In Our 100% Offline Software

Complete Local Ownership

When using our 100% Offline Desktop POS and ERP solutions, all business databases (invoices, client records, patient records, student details, inventory stock) are saved exclusively on your local computer or local network storage. Synapse Technology does NOT transmit, harvest, or store your counter data on external cloud servers unless you explicitly configure a hybrid cloud sync module.

3. Information We Collect Through Our Website

When you interact with our website to request a scope estimate or software proposal, we may collect:

  • Contact Information: Full name, organization/business name, official email address, and phone number.
  • Project Requirements: Desired software module types, number of billing counters/branches, and architectural preferences (cloud vs. offline desktop).
  • Technical Diagnostics: Standard web analytics (browser type, device screen resolution, anonymous page visits) to ensure our responsive layout renders properly.

4. How We Use Your Information

  • To evaluate project scopes and deliver formal quotations and Statements of Work.
  • To issue official tax invoices compliant with GST regulations (GSTIN: 18DNKPA9552D1ZX).
  • To provide software license activation keys, installation assistance, and customer support.
  • We do NOT sell, lease, rent, or trade your contact or business information to third-party advertisers.

5. Non-Disclosure & Enterprise Confidentiality

We readily execute mutual Non-Disclosure Agreements (NDAs) prior to examining custom enterprise code, database schemas, proprietary algorithms, or sensitive financial workflows for custom software contracts.

6. Security Standards

Our web portals and cloud API microservices are secured with modern TLS/SSL encryption, role-based database authentication, and hardened server firewall policies to safeguard transmitted data against unauthorized interception.

7. Privacy Officer Contact

For data privacy requests or inquiries:
Synapse Technology and Research Centre
Email: contact@synapsetechnology.in
GSTIN: 18DNKPA9552D1ZX • Assam, India